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服务工程师Service Engineer

 
岗位信息
  • 更新时间:2018-06-27
  • 学历:本科
  • 工作地点:广东省-深圳市
  • 语言要求:英语
  • 工作年限:
  • 招聘人数:1
  • 月薪:
  • 性质:外资企业
岗位要求
Job Responsibilities:
?Performs installation, repair, upgrades and preventive maintenance on installed lasers at customer sites;
?Analyzes, diagnoses, and troubleshoots fiber laser problems via telephone or at customer site;
?Maintains appropriate tools and keeps on hand and as required;
?Travels as required for the purpose of performing service activities at customer sites or job training;
?Update the know-how knowledge about the company′s products and improve the service to customer;
?Prepare updates and maintain accurate logs, equipment performance data, service records, parts usage documentation and diagnostic update;
?Serve as a point of contact between customers and engineering team at factory; communicate customer requirements, laser performance, and reliability issues;
?Help  to maintain a clear record of the part inventory and parts being sold;
?Run customer demonstrations;
?Ensure local stock is kept up-to-date and coordinate shipment and return of parts.


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