Field Service Engineer

  • 更新时间:2019-08-22
  • 学历:大专
  • 工作地点:上海市
  • 语言要求:
  • 工作年限:3-5年
  • 招聘人数:若干
  • 月薪:0-0元
  • 性质:外资企业
  • Analyzes, diagnoses, and troubleshoots system problems via telephone or at customer site;
  • Performs installation, repair, upgrades and preventive maintenance on installed system at customer sites;
  • Maintains appropriate tools and keeps on hand and as required;
  • Travels as required for the purpose of performing service activities at customer sites;
  • Update the know-how knowledge about the company′s products and improve the service to customer;
  • Prepare updates and maintain accurate logs, equipment performance data, service records, parts usage documentation and diagnostic update;
  • Serve as a point of contact between customers and engineering team; communicate customer requirements, system performance, and reliability issues;
  • Help the service administrator to maintain a clear record of the part inventory and parts being sold;
  • Run customer demonstrations and samples at local Coherent facilities;
  • Ensure local stock is kept up-to-date and coordinate shipment and return of parts.
  • Bachelor Degree or higher in Engineering or Physics;
  • Prior experience in Capital Equipment, Lasers or Electro-Optics is advantageous;
  • Self-driven and able to work independently, with excellent interpersonal skills;
  • Good communication skills in English.
Location: Beijing / Shanghai / Wuhan / Shenzhen / Xiamen


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