Field Service Engineer - Excimer

  • 更新时间:2019-08-22
  • 学历:不限
  • 工作地点:上海市
  • 语言要求:
  • 工作年限:
  • 招聘人数:若干
  • 月薪:0-0元
  • 性质:外资企业
  • Responds to customer calls; analyzes, and troubleshoots Excimer laser  system problems via telephone or at customer site;
  • Performs system installation, repair, upgrades and preventive maintenance on installed systems;
  • Travel as required for the purpose of performing service activities at customer sites;
  • Prepare updates and maintain accurate logs, equipment performance data, service records, parts usage documentation and diagnostic update;
  • Serve as a point of contact between customers and factory support team; communicate customer requirements, system performance, and reliability issues;
  • Help the service administrator to maintain clear CRM records and record of parts inventory;
  • Ensure local stock is kept up-to-date and coordinate shipment of tools and parts.
  • Bachelor or higher in Lasers, Electro-optics, Mechanical or EE Engineering;
  • Prior experience servicing Capital Equipment or Excimer lasers in an industrial environment is advantageous;
  • Self-driven, able to work independently, and also as part of a team on 24/7 standby;
  • Good communication skills in both spoken and written English;
  • Available for travel to Germany/Korea/Japan/Taiwan for training and service support;
  • Comfortable donning cleanroom suits and be physically fit and able to lift objects up to 20kg
Location: Shenzhen / Shanghai / Ordos(Eerduosi)/Kunshan/Suzhou/Chengdu


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